Business
Model
At the heart of our market and customer-driven business model is our unwavering focus on ensuring customer satisfaction through a streamlined and robust supply chain. Setting us apart from our competitors in the continuously transforming business environment is our unmatched ability to control and ensure quality across the value chain – from deepening our customer insights to delivering excellence in service.
Delivering Stakeholder Value
Our well-structured and efficient supply chain enables us to deliver sustained value to each of our stakeholders. Our business model is crafted to facilitate collective and long-term growth not just for our Investors and Partners but also our Customers, Suppliers and Employees, all of whom are integral to our strategic approach.
It is our constant endeavour to enhance our stakeholder engagement through regular constructive dialogue, which helps to gain valuable insights into their needs, thus guiding our future direction. These insights are also instrumental in leading our efforts towards the realisation of our long-term goals and targets, in the shared interest of all stakeholders.
Annual Report 2019 - 2020
